10. Why is the E10K-TC displayed as FiiO Q series when connecting to Windows computers, and E10 on the panel of the DAC driver?
The USB DAC driver is developed by the Thesycon company from Germany. Our products with the USB DAC function are using the USB DAC driver authorized by them.
Previously before August 2018, each model of our products would apply for a PPID, so that each of them will have their individual name displayed. However, FiiO has more and more new products, which will take a lot of time and efforts to communicate with Thesycon. As time goes by, there will be more burdens and works for both Thesycon and FiiO and it will easily cause mistakes.
Consequently, under the premise of fully protecting the patent right of Thesycon, we have come to an agreement with them for a new rule of displaying the model name of our products, explained as follows.
1. For the new update of current models, like the Q1, Q5s, it will be displayed the same as the older models.
2. For brand new models, like new players, they will be displayed as 'FiiO M series'; like DACs, they will be displayed as 'FiiO Q series', etc.
The displayed name may differ slightly from the actual name, but it will not affect the product functions. In addition, it will have better compatibility by using universal product names.
As a result, the E10K-TC is displayed as "FiiO Q series" on the computer (Windows system). While on the panel of the DAC driver, it is displayed as "E10" instead.