3. Q15 solutions to abnormal situations

1.【Delete Q15 from mobile phone】

Open Settings - Bluetooth on your phone, delete the connected Q15 and then enter pairing mode to search for pairing again.

2.【Q15 delete local pairing information】

In Bluetooth mode, when the phone is on, press and hold the volume + button and volume - button at the same time for about 5 seconds.

3.【Reset】

Hold the power button for 10s in any state.

Q15 What should I do if the computer cannot be turned on?

Confirm that PHONE MODE is turned off, and then charge the Q15