22. Steps for BT11 firmware upgrade via webpage on computer

1. Visit the following website in the computer browser: https://fiiocontrol.fiio.com/bt11

2. Click "Connect" in the upper right corner

3. In the pop-up dialog box, select "FIIO BT11", and click "Connect"

4. Follow these steps to enable Rescue Mode, click the update arrow, and click "Device Update"

5. The BT11 will start updating. Please wait for about 5 minutes until the webpage prompts "Update Success"

When the "Update Success" prompt appears, it means the firmware update is successful!

Note:

Currently, since the BT11's old firmware did not consider supporting web-based updates, there may be cases where the first update attempt fails. So, if prompted with update failure, please unplug and replug the BT11 once, and then repeat the above steps to try again. Thank you for your support.

A. When using a notebook or desktop computer to update the firmware in Rescue Mode via the webpage, the following prompts appear because:

This prompt indicates the computer failed to recognize the connection of the BT11. Please check if the USB port where the BT11 is inserted has been fully connected. If the above phenomenon occurs, please repeatedly unplug and replug the BT11.

B. What to do when firmware update fails via webpage?

Due to issues with firmware V1.0.7, subsequent firmware updates require complete erasure of V1.0.7 contents before reflashing the firmware. If the first attempt is unsuccessful, please try several more times. If unsuccessful after 4 attempts, please contact customer service.