22. How to use the FiiO Cast function in JM21?

[How to use the FiiO Cast function in JM21?]

1. Install the App:

Download and install the FiiO Control app from the app store.

2. Network Connection:

Please ensure your phone and JM21 are connected to the same local network.

3. Enable 'FiiO Cast' on JM21:

On the JM21 device, open the 'FiiO Cast' App and tap Start. (To view the IP address or QR code, tap "Click for more ways to connect".

4. Connect via App:

Open the installed FiiO Control app on your phone.

Tap Add New Device, then select Player from the bottom right.

Search for the JM21's IP address and tap to connect.

Alternatively, scan the QR code displayed in Step 3 to establish the connection.

[Troubleshooting Guide: JM21 Remote Connection Failures]

If you experience connection issues after previously successful remote control usage, please follow these steps:

1. Network Connection Check:

Verify whether the network connection between your phone and JM21 has changed.

2. Background Service Status:

Confirm that the remote control background service hasn't been cleared.

3. IP Address Verification:

Check if the IP address in FiiO Cast has changed.

4. Advanced Troubleshooting

If the background service is running normally and the IP address remains unchanged but reconnection still fails:

Delete the previously added device from your phone;

Completely close and restart the FiiO Cast on JM21;

Re-add the device through FiiO Control app on your phone.

If all above steps fail to resolve the issue, please contact our customer support.