3. What should I do if the BTR17 does not work normally?

When BTR17 can't connect to the mobile phone, sound abnormality or no sound, you can try the following methods to solve the problem:

1.【Clear the pairing information on your phone】

Go to Settings-Bluetooth to delete the BTR17 pairing information and reconnect it to BTR17

2. 【Clear the pairing information on BTR17】

When it is on, hold both the volume- and volume+ buttons at the same time for about 5s.

3. 【Reset operation】

Hold the Power button for at least 16 seconds to reset it.

The back cover of BTR17's vegan leather is a bit unstable in terms of fit?

The vegan leather process used in the BTR17 refers to the same process and supplier of the mobile phone, and most of the process is using precision molds and mechanized manufacturing. However, the ID of BTR17 determines that the back cover has a more complex cut surface, and in the corners and multiple beveled combinations need to be manually processed twice. Therefore, it is easy to cause subtle deformation of the leather and poor transition. Even after extreme care and inspection by the operator, it is still not as flat as the front. These slight deformations do not cause adhesion instability and do not increase the risk of buckling of the leather, so please feel free to use the product.